Refund Policy

At Marshall Asset Strategies LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

To qualify for a refund, the following conditions must be met:

  • The request must be made within [X] days of receiving the product.
  • The item must be unused, in its original packaging, and in the same condition as received.
  • Proof of purchase (order number or receipt) is required.

2. Non-Refundable Items

  • Gift cards and digital products.
  • Items marked as "Final Sale."
  • Used or damaged items (unless defective upon arrival).

3. Refund Process

  1. Contact us with your order details and reason for the refund request.
  2. Once approved, we will provide return instructions.
  3. After receiving and inspecting the returned item, we will process the refund within [X] business days.
  4. Refunds will be issued to the original payment method. Processing times may vary depending on your bank.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service, as we are not responsible for lost returns.

5. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within [X] days of delivery. We will provide a replacement or full refund, including return shipping costs.

6. Contact Us

For refund inquiries, reach out to us on our contact form.